Why Nobody Understands Contracts in Colombia and How This is Affecting Decisions by Companies and Users
Legal language and document structure create barriers. Photo: Romain Dancre - Unsplash
TL;DR
- 97% of professionals in Colombia report that clients feel overwhelmed by complex contracts.
- The vast volume of contracts, especially in public entities (544,000 in Jan 2026 SECOP), highlights the scale of the issue.
- Legal documents often prioritize technical precision and risk coverage over user comprehension.
- This lack of clarity leads to slower processes, increased errors, misunderstandings, and potential legal conflicts.
- Legal design is an emerging practice that uses design and user experience principles to make legal documents clearer and more accessible.
- Clearer documents improve user experience, reduce risks, and optimize business processes.