The SIC opens an investigation against Farmatodo for alleged violations of the Consumer Statute
Portafolio Journalist 03/04/2026 19:46 Updated: 03/04/2026 19:46
TL;DR
- Farmatodo is under administrative investigation by the SIC for alleged violations of the Consumer Statute.
- The investigation stems from around 1,300 consumer complaints related to double billing, unidentifiable charges, and prices higher than advertised.
- The SIC is examining potential failures in Farmatodo's payment service quality, leading to multiple charges for single transactions.
- Allegations also include Farmatodo unduly conditioning the right of withdrawal by requiring a factura for returns.
- Farmatodo has the right to defense throughout the administrative process.
- Potential sanctions include significant economic penalties and mandatory operational adjustments.