Reorganizar turnos, bajar extras y sacrificar margen: las salidas de los hoteleros ante el alza del salario mínimo

TL;DR

The formal hotel sector in Colombia is reviewing operations, cost structures, and service offerings due to a 23% minimum wage increase and changes to working hours.
Industry associations like Cotelco note that hotels, operating 24/7, are particularly sensitive to increased labor costs from nighttime shifts, Sunday surcharges, and a reduced work week.
Hotels are considering reorganizing work shifts, reducing overtime, limiting certain services during off-peak hours, and potentially centralizing functions or automating processes.
The significant rise in minimum wage is the highest since 1997 and significantly impacts labor costs, which represent about 37% of total operating expenses in hotels.
There is a concern that increased tariffs to cover costs could negatively affect both national and international demand, impacting Colombia's competitiveness as a tourist destination.
The industry is calling for mitigation measures such as tax relief, incentives for formalization, differential working hour schemes for 24/7 sectors, and better control of informal tourism accommodations.

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