health
'Today we have emergency services occupied at 300%': Fundación Valle de Lili
Marcela Granados, general director of Fundación Valle de Lili. Photo: Courtesy Fundación Valle de Lili
TL;DR
- Fundación Valle de Lili is ranked the #1 hospital in Colombia and #2 in Latin America.
- The hospital faces a health system crisis marked by financial problems and operational failures.
- Emergency services are overwhelmed, operating at 300% capacity, leading to more complex and costly patient care.
- The hospital is expanding its focus on ambulatory services and investing in telemedicine.
- They train medical professionals and have a 'Hospital Padrino' program supporting 400 hospitals across Colombia.
- Key strategic areas include transplants, neurosurgery, and cancer treatment.
- The hospital operates on five principles: excellent results, memorable user experience, cost control, stakeholder satisfaction, and equity.