The SIC opens an investigation against Farmatodo for alleged violations of the Consumer Statute

TL;DR

Farmatodo is under administrative investigation by the SIC for alleged violations of the Consumer Statute.
The investigation stems from around 1,300 consumer complaints related to double billing, unidentifiable charges, and prices higher than advertised.
The SIC is examining potential failures in Farmatodo's payment service quality, leading to multiple charges for single transactions.
Allegations also include Farmatodo unduly conditioning the right of withdrawal by requiring a factura for returns.
Farmatodo has the right to defense throughout the administrative process.
Potential sanctions include significant economic penalties and mandatory operational adjustments.

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