Procuraduría suspende durante tres meses a interventores de Savia Salud y EPS SOS

Following the evaluation of the administrative visits and management control report for EPS SOS and the public servant report presented by the Deputy Prosecutor for Civil, Labor, and Social Security Affairs regarding Savia Salud, the National Attorney General's Office decided to suspend its interveners for three months.

Procuraduría suspende durante tres meses a interventores de Savia Salud y EPS SOS

TL;DR

  • The National Attorney General's Office suspended interveners of Savia Salud and EPS SOS for three months.
  • Carlos Alberto Betancur Castañeda (EPS SOS) and William Humberto Salgado Gamboa (Savia Salud) are provisionally suspended.
  • The suspension is due to massive and systematic violations of the right to health.
  • There has been a significant increase in PQRS (Petitions, Complaints, Claims, Suggestions) and tutelas for both health providers.
  • For EPS SOS, PQRS increased from 66,611 in 2023 to 114,273 in 2025, and tutelas from 6,406 to 7,496 in the same period.
  • Savia Salud saw a 7% increase in PQRS between 2023-2024, 24% more in 2025 than 2024, and 33% more than 2023.
  • Average monthly tutelas for Savia Salud rose from 1,555 in 2023 to 1,833 in 2025.
  • The intervention has not improved health service access, forcing affiliates to use tutelas.