health

Nueva EPS stopped covering the nine million treatment needed by a young disabled person in Cesar

Idalith Benavides observes with concern the deterioration of her son, Édinson Manuel Troyano, since Nueva EPS stopped delivering his medications in December 2025.

Nueva EPS stopped covering the nine million treatment needed by a young disabled person in Cesar

TL;DR

  • Édinson Manuel Troyano, 18, is suffering from multiple illnesses and requires a monthly treatment costing between eight and nine million pesos.
  • Nueva EPS stopped providing these medications in December 2025, and the family cannot afford the cost.
  • The family has filed tutelas and incidents of non-compliance against Nueva EPS without success.
  • The Secretary of Health of Becerril, Cesar, confirmed the high cost of the medication and the EPS's failure to guarantee its delivery.
  • Complaints have also been filed with the National Superintendency of Health, the Attorney General's Office, and the Ombudsman's Office.
  • The number of tutelas against Nueva EPS increased significantly from 2024 to 2025.
  • Concerns were raised about unopened tutelas related emails when Luis Óscar Gálvez was the interventor agent.