health

Be careful: criminals impersonate Famisanar collaborators to obtain personal data

Famisanar EPS issued an alert to its affiliates and the public after detecting reports of fraudulent communications in which third parties impersonate the entity to request personal information...

Be careful: criminals impersonate Famisanar collaborators to obtain personal data

TL;DR

  • Famisanar EPS is alerting the public about fraudulent communications where third parties impersonate the entity.
  • These individuals request personal information, manage EPS changes, and send suspicious links.
  • Famisanar does not use unofficial phone lines to contact users for sensitive data or to process EPS changes.
  • Users are urged not to share personal data, passwords, codes, or sensitive information through unverified means.
  • Always validate the authenticity of any contact through official Famisanar channels.
  • EPS transfer procedures are personal and are done through the official Satis platform or in person.
  • If a suspicious call is received, hang up immediately and do not provide any personal details.
  • Verify information through official national lines or nearest offices.
  • Be suspicious of text messages from regular mobile numbers claiming to be from Famisanar.