health
“La Nueva EPS operates blindly”: Contraloría asks SuperSalud to take urgent actions
The report from the General Comptroller's Office of the Republic, which warns about the poor financial performance of EPS after being intervened, generates a new alert about the current state of some health promotion entities, such as Nueva EPS.
TL;DR
- The Comptroller's Office warns that the lack of financial statements for Nueva EPS prevents a clear understanding of its financial reality and hinders improvement plans.
- The financial situation of intervened EPS has deteriorated, with increasing liabilities and debt.
- User complaints (PQR) have increased by 27% between 2024 and 2025.
- The Comptroller's Office has called for a working group with the Superintendent and EPS interveners to present findings and discuss action plans.
- The lack of clarity on Nueva EPS's financial situation is concerning due to its large user base, many of whom are in remote areas.