Bancolombia assures it has overcome outage and is normalizing digital and physical services
After more than 12 hours of interruptions affecting access to essential services, Bancolombia reported that it has restored full operation of its c...
TL;DR
- Bancolombia has fully restored all digital and physical channels, including apps, branches, ATMs, and business services.
- The outage affected services for over 12 hours.
- Some transactions may experience delays in appearing on accounts due to system updates.
- Automatic refunds will be issued for duplicate charges or incorrect fund disbursements.
- Affected platforms included App Mi Bancolombia, Sucursal Virtual Personas and Empresas, Host to Host, Sebra, ATMs, banking correspondents, and physical branches.