The separation of Nequi and Bancolombia is approaching: What will change for users?

The digital wallet Nequi is advancing in a key process within the Colombian financial system, which is its operational separation from Bancolombia.

The separation of Nequi and Bancolombia is approaching: What will change for users?

TL;DR

  • Nequi is separating operationally from Bancolombia.
  • The transition will be gradual and transparent, with no immediate changes for users.
  • Users will not need to perform any additional procedures like changing passwords or updating data.
  • Nequi will operate with greater independence, managing its own data, accounts, and financial reports.
  • Nequi will continue to be part of the Cibest Group, the same financial conglomerate as Bancolombia.
  • The separation is administrative and accounting, not a complete break between entities.
  • Future improvements and more products and services are expected on the Nequi platform.
  • Daily operations such as transfers, payments, and recharges will continue without interruption.
  • Bancolombia's financial figures will reflect the departure of deposits and portfolio, but the Cibest Group's structure remains solid.