Defensoría pide garantizar atención médica y entrega oportuna de medicamentos
La Defensoría del Pueblo hizo un llamado urgente a las autoridades y a los actores del sistema de salud para garantizar la continuidad en la prestación de los servicios médicos y el acceso oportuno a medicamentos, ante situaciones recientes que podrían afectar de manera directa a miles de usuarios en diferentes regiones del país.
TL;DR
- The Defensoría del Pueblo is urgently calling for the continuity of medical services and timely access to medications.
- Recent events threaten the effective enjoyment of the right to health for thousands of users.
- All healthcare actors, including EPS, IPS, and pharmaceutical operators, must ensure sufficient care networks.
- Hospitals in Boyacá, such as Hospital Universitario San Rafael de Tunja, have announced the suspension of outpatient services starting January 1, 2026.
- These suspensions are linked to administrative and financial problems, including payment delays and alleged breaches by Nueva EPS.
- Colsubsidio, the pharmaceutical manager, informed Nueva EPS affiliates about the permanent closure of medication dispensing services nationwide from the same date.
- The Defensoría highlighted a lack of clear information regarding transition routes and mechanisms to ensure therapeutic continuity for patients.
- The Defensoría requested detailed information from the Ministry of Health and the Superintendencia Nacional de Salud on official routes, articulation mechanisms, and actions to guarantee medication access.