Attention: Bancolombia will take digital and physical channels out of service to fix failures
Failures in Bancolombia's services continue to generate concern among thousands of users across the country.
TL;DR
- Bancolombia will suspend all digital and physical channels starting at 7:30 PM to resolve service failures.
- The issues began after a scheduled maintenance on the weekend of February 22-23, 2026.
- Users have experienced difficulties accessing the app, checking balances, and making transfers.
- The bank clarified that the problems are not due to a cyberattack and customer data is protected.
- The extended outage is attributed to complex system adjustments made in collaboration with a technology provider.
- This complete suspension aims to be the final step in restoring stability to the bank's systems.