Cinco de diez aprendizajes de 2025
Periodista Portafolio05.01.2026 12:33 Actualizado: 05.01.2026 12:36
TL;DR
- Exceeding customer expectations is more crucial for sustained relationships than simply making a sale.
- Delivering value makes price a less significant factor in purchasing decisions.
- Innovation is best applied to simplifying products and services, enhancing customer experience.
- A better work environment built on respect, trust, and mutual learning drives corporate growth more than higher pay.
- Sustainability has evolved from a trend to a market requirement and a core element of business strategy.