Bancolombia Failures: These are the operations you can perform despite the contingency
Operational failures have been registered since February 22 in digital channels. Photo: Archivo Portafolio
TL;DR
- Bancolombia continues to face operational failures since February 22, impacting thousands of customers.
- The bank warns that some transactions might be unauthorized and advises customers to check their statements.
- Customers should contact the Sucursal Telefónica immediately if they detect unrecognized operations.
- Temporary measures allow basic operations via the Mi Bancolombia app, including transfers up to $30 million to registered accounts.
- Physical branches are fully operational for essential services like withdrawals, check payments, and deposits.
- The bank has not provided a timeline for the complete normalization of services.