SIC fined Movistar $4.679 million for "hindering" users to change operators with the same number
The Superintendencia de Industria y Comercio once again came down hard on telecommunications operators. This time it sanctioned Movistar with a fine...
TL;DR
- Movistar fined $4,679 million for hindering number portability and user freedom to change operators.
- The company failed to provide timely or any NIP codes and sent commercial offers during the porting process.
- These actions were based on complaints from other sector players and found to breach regulatory obligations.
- The SIC also initiated a formal investigation against Claro for alleged irregularities in tech product sales and financing.
- Claro faces potential charges for misleading information, lack of price clarity, conditioning withdrawal rights, and excessive interest charges.