High Court ruled in response to a guardianship action that Nueva EPS 'has abandoned its users'
In response to a guardianship action filed against Nueva EPS, the Superior Court of Buga, Valle del Cauca, determined that the health promoting entity with the largest number of affiliates in the country 'has undoubtedly abandoned its users'.
TL;DR
- The Superior Court of Buga ruled that Nueva EPS has abandoned its users.
- A patient was forced to pay for medical tests due to Nueva EPS's negligence.
- The court ordered Nueva EPS to reimburse the patient and complete pending procedures within 48 hours.
- The court received 144 cases against Nueva EPS in 2025, indicating a pattern of non-compliance.
- The inaction of Nueva EPS has led to judicial congestion.
- The court sent a copy of the ruling to the Ministry and Superintendence of Health for efficient management.