Línea de atención para víctimas de violencia familiar en Bogotá atendió 12.000 llamas en 2025: está habilitada 24/7
2.345 víctimas de violencia familiar en Bogotá recibieron protección y acompañamiento de las autoridades en 2025, gracias al trabajo de los profesionales que atienden 24/7 ‘Una Llamada de Vida’, a través de la línea telefónica (601) 3808400.
TL;DR
- The 'Una Llamada de Vida' hotline offers non-face-to-face reporting for domestic violence and protection actions.
- In 2025, 2,345 victims of family violence in Bogotá received protection and support through this line.
- The service overcomes barriers related to schedules, travel, and economic conditions.
- 12,363 calls were received from individuals experiencing or witnessing domestic violence (physical, sexual, economic, psychological, neglect, abandonment).
- The hotline facilitates immediate orientation, psychosocial support, and activation of protection routes.
- 80% of calls in 2025 were from women, followed by children and adolescents (34%), and older adults (8%).
- Most calls were made between 10:00 AM and 3:00 PM.
- The initiative is part of a broader effort to strengthen Bogotá's comisarial system with expanded teams, extended hours, and new service modalities.