tech

April 26, 2026

Protect Your Money: Alert Issued for New Scam Using Calls and Messages to Empty User Accounts

New scam uses calls and messages to empty user accounts. Photo: iStock

Protect Your Money: Alert Issued for New Scam Using Calls and Messages to Empty User Accounts

TL;DR

  • A new digital fraud called 'dele en recibidas' is targeting financial app users in Colombia.
  • The scam uses fake payment notifications combined with insistent phone calls to trick victims into authorizing transfers from their own accounts.
  • This 'smishing' technique has resulted in over 4,000 reported incidents in the country.
  • Scammers create confusion and urgency, guiding victims through their financial apps to authorize transactions.
  • Some messages include links to fake banking pages to steal personal and financial data.
  • Warning signs include suspicious link domains, typographical errors, design flaws, faulty verification systems, and low-quality or altered logos.
  • Authorities recommend distrusting unsolicited calls asking users to perform financial transactions.
  • Users should avoid clicking unknown links and following instructions from unverified individuals.
  • Victims or suspicious individuals should report incidents immediately through Colombia's CAI virtual channel for cybercrime.
  • Prevention and direct verification with financial institutions are key to avoiding these scams.