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Rosa Margarita Castaño, an elderly woman, and her son are users of Nueva EPS, live in the municipality of Rionegro and are insulin-dependent. Since...

TL;DR
- Over 120 people were in line at a single dispensing point in Rionegro.
- Nueva EPS users, like Rosa Margarita Castaño and her son, are insulin-dependent and have had to buy their medication since October.
- Over 100 users are reportedly tired of futilely waiting in line for a 'we don't have it' response.
- Patients with continuous treatments are particularly affected, needing to find ways to buy urgently needed medication.
- The municipal health secretary cited a lack of contingency plans between Nueva EPS and its provider, Todo Drogas.
- The local administration is requesting urgent intervention from the national government and the Superintendency of Health.