economy
May 3, 2026
The invisible cost of e-commerce: up to 15% of revenue lost due to rejected payments, warns expert
Portafolio Journalist 05/02/2026 19:37 Updated: 05/02/2026 19:37
TL;DR
- E-commerce globally loses over $440 billion in revenue due to payment approval failures and false declines.
- Up to 7-15% of revenue can be lost due to payment processing issues, with 40% of 'fraud positives' being false declines.
- Intelligent orchestration and AI can recover 20-40% of failed payments, boosting approval rates by 5-14% and recovering up to 30% of lost sales.
- Companies spend 30-50% of engineering capacity on payment infrastructure maintenance, while integration can take 6-12 months.
- Yuno's platform centralizes over 1,000 payment methods, reducing launch times from months to weeks and enabling new method activation in under a week.
- Latin America's e-commerce is projected to grow from $231 billion in 2024 to $376 billion by 2030, with payment infrastructure being a strategic driver.
- Digital wallets already account for 49% of global e-commerce spending and are expected to exceed 60% by 2030.
- Instant payment systems (A2A) are gaining traction, with Pix in Brazil representing 41% of e-commerce value and similar systems projected for markets like Colombia.
- Stablecoins offer potential for cross-border payments and liquidity management due to instant settlement, lower transaction costs, and 24/7 availability.
- The adoption of mobile commerce (m-commerce) is increasing, projected to rise from 57% in 2024 to 64% by 2030.