Bancolombia continues to be down on Thursday: “The process we started last night has not finished”
Bancolombia announced on the night of February 25 that it would enter into a new maintenance period, just hours after overcoming two consecutive days of failures that forced the shutdown of all its services.
TL;DR
- Bancolombia initiated a new maintenance period on the night of February 25th, following previous days of service failures.
- The bank has not provided a specific end time for the maintenance, committing to updates every two hours.
- Despite the outages, some services remain active, including transfers within Bancolombia, cash withdrawals, and debit/credit card payments.
- The Superintendencia Financiera has established an email channel for customers to submit complaints regarding Bancolombia's service issues.
- Users are expressing significant frustration and concern on social media over the prolonged and repeated service disruptions.