tech
April 29, 2026
Bancolombia's app and virtual branch are in "maintenance" and have intermittent issues
Bancolombia reported that it will execute routine maintenance on its digital channels from 11:30 p.m. on Friday, May 1st until 9:30 a.m. ...
TL;DR
- Bancolombia is currently experiencing intermittent issues with its app and virtual branches.
- A routine maintenance will take place from 11:30 p.m. on May 1st to 9:30 a.m. on May 2nd.
- During maintenance, bill payment services via App Mi Bancolombia, Sucursal Virtual Personas, App Negocios, Sucursal Virtual Negocios, and Sucursal Virtual Empresas will be interrupted.
- Users can use the PSE platform for bill payments as an alternative.
- Services such as balance inquiries, transfers, non-bill payments, withdrawals, and card usage will continue to operate normally.
- The maintenance is a routine procedure to ensure platform stability and is not related to a system failure.
- The maintenance is scheduled during off-peak hours to minimize user impact.
- Bancolombia recommends users plan their bill payments in advance.