Las clínicas y hospitales que más crecieron en gestión de citas, usando tecnología durante la crisis de 2025

TL;DR

Nearly 15 million medical appointments were managed through a digital platform in 2025, a 33% increase from 2024.
Digital appointment processing grew by 24% year-on-year, with AI handling demand beyond physical network capacity.
Institutions using the platform recovered over $25,000 million pesos by automating processes, reducing missed appointments by 45%.
Over 360,000 medical hours were freed up, allowing for 1.44 million additional citizens to receive timely attention.
Specialized centers maintained over 95% efficiency, with some regional hospitals like Hospital Regional ESE San Juan de Dios seeing a 90% increase in operational capacity.
Public hospitals were negatively impacted by payment delays from EPS and the National Government, hindering their adoption of AI tools.
Bogotá led in efficiency growth with a 16.0% increase in volume, while Antioquia showed the highest digital sovereignty growth at 8.7%.

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