tech
April 26, 2026
This is what home delivery and mobility apps cannot do with your data and billing information
Home delivery apps Photo: Private archive
TL;DR
- Colombian apps for deliveries and transportation must comply with data privacy and consumer rights laws.
- Personal data can only be collected, stored, and used with explicit and informed user consent.
- Data collected cannot be used for purposes other than those stated or shared with third parties without consent.
- Users have the right to access, update, correct, and delete their personal data.
- Any additional charges must be clearly and visibly communicated to users before service confirmation.
- Hidden or unauthorized charges are prohibited, and users must explicitly consent to all fees.
- Authorities are focusing supervision on user safety, service transparency, and respect for personal information.
- Compliance with these regulations avoids sanctions and builds user trust in digital services.