Bancolombia will open all its branches this Saturday, February 28, after massive service failures

Portafolio Journalist 02.27.2026 14:38 Updated: 02.27.2026 14:38

Bancolombia will open all its branches this Saturday, February 28, after massive service failures

TL;DR

  • Bancolombia is opening all branches on Saturday, February 28, to address customer needs after system failures.
  • Branches in Bogotá will operate from 9:00 a.m. to 1:00 p.m., while other locations will be open from 8:30 a.m. to 12:00 p.m.
  • The extended hours are intended to help customers complete transactions that were impacted by recent digital service interruptions.
  • The bank has confirmed that most services are back online, though some temporary adjustments may persist.
  • Customers are encouraged to visit branches only for pending transactions that could not be resolved through virtual channels.