tech

April 28, 2026

Movistar will carry out an update: recharges and consultations will be suspended until May 2

The telecommunications company Movistar announced that it will carry out a technological update on its customer service platform

Movistar will carry out an update: recharges and consultations will be suspended until May 2

TL;DR

  • Movistar is updating its customer service platform from April 30th to May 2nd.
  • Services such as recharges, balance inquiries, and data package purchases will be unavailable.
  • Connectivity services, calls, and text messages will not be affected.
  • Full service is expected to resume by Monday, May 4th.
  • The upgrade aims to enhance customer experience with a more advanced system.